Of course. If your accessory doesn’t make you feel completely happy, cool or pure: you find another one like it at a party or it has a slight manufacturing fault, you can return it no problem. Except for our personalized pieces, such as papiroga FINGERS, papiroga ALPHABETS, unique styles from Flash and Sample Sale or Mystery Box, and pin earrings.

Is so simple: if you aren’t entirely happy with your accessory, you have found another one like it or it has a slight manufacturing fault, send us an email to hello@papiroga.com and we will contact you to arrange the return as soon as possible.

You have 15 calendar days from your buying date to return the products.

You only have to pay the transport costs. You can deal with the return directly or leave it in our hands, in which case the cost will depend on the pick-up point: €5 for mainland Spain and €15 for the Canary Islands and international returns.

The accessory must be sent back in the same conditions in which you received it, with all the original elements in perfect condition. This includes the earring holder, the bag, the box, and any gifts included in the order. If this is not the case, the refund will be partial or rejected.

You will receive it in the same payment method that you used for making the purchase.

Maximum of 15 calendar days since the return of the product is accepted.

At papiroga we cover the accessory’s first two weeks of life, coinciding with the end of its teens. So if you’ve ended up with a bit of a rebel, send us it and we’ll fix it.